Terms of Service

Please read our terms of service carefully before using our platform.

Welcome to Funenglish.uk! By using our website and services, you agree to comply with these Terms of Service ("Terms"). Please read them carefully before using our services.

1. Acceptance of Terms

By accessing or using Funenglish.uk, you agree to be bound by these Terms. If you do not agree, you may not use our services.

2. Eligibility

Users must be at least 13 years old. For users under 18, parental or guardian consent is required.

3. Services

Funenglish.uk provides online English classes, including group and private lessons. A free trial session is available for new users. Services are provided after a user fills out our sign-up form and our team contacts them to guide through the next steps.

4. Accounts

No formal LMS accounts are required; access is managed via our internal CRM. Users must provide accurate information: name, email, phone, English level, learning goals, and preferred class type. Users are responsible for maintaining the confidentiality of their account details if applicable.

5. Payments and Refunds

Payments are made via bank transfer. Refunds are available for group classes only, provided they are requested before completing two classes after the trial session. Refunds for private classes or after this period are not available.

6. User Conduct

Users agree not to: Harass teachers or classmates. Request personal contact information of teachers. Record lessons (audio/video) without permission. Share login credentials or attempt unauthorized access. Engage in any behavior that disrupts the learning environment. Violation of these rules may result in account suspension or termination.

7. Intellectual Property

All content on Funenglish.uk, including lessons, videos, and materials, is owned by Funenglish.uk. Users may not copy, distribute, or share content without prior written consent.

8. Disclaimers & Limitation of Liability

Funenglish.uk does not guarantee specific learning outcomes; progress depends on student effort and participation. We are not responsible for technical issues, internet connectivity problems, or missed classes. Our liability is limited to the extent permitted by Moroccan law.

9. Governing Law & Dispute Resolution

These Terms are governed by Moroccan law. Any disputes will be resolved in the competent courts of Morocco.

10. Updates to Terms

Funenglish.uk may update these Terms at any time. Users are responsible for checking the website for changes. Critical updates will be communicated to active users via email.

11. Contact

For questions regarding these Terms, please contact us at: [email protected]

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