Privacy Policy
We are committed to protecting your privacy and personal information.
Funenglish.uk ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.
1. Information We Collect
We collect the following personal information from users: Name, Email address, Phone number, English level, Learning goals, Preferred class type, Any other information you provide voluntarily through forms or correspondence. We may also collect non-identifiable information through cookies, Google Analytics, and Meta Pixel to improve website functionality and services.
2. How We Use Your Information
We use personal information for purposes including: Providing and managing our English classes, Contacting you regarding enrollment, scheduling, and updates, Improving our services and learning experience, Preventing fraud or unauthorized use, Complying with legal obligations.
3. Legal Basis for Processing
Our processing of your personal information is based on: Consent: You voluntarily provide information through sign-up forms. Contract performance: To deliver services you have requested. Legitimate interests: For improving services and preventing misuse of our platform.
4. Data Storage & Retention
Personal information is stored securely on internal servers. We retain your data only as long as necessary to provide services or comply with legal obligations. Once data is no longer needed, it is securely deleted.
5. Sharing & Disclosure
We do not sell or rent personal information. Data may be shared internally with teachers or staff who require it to deliver services, under confidentiality. We may disclose data if required by law or to protect rights, property, or safety.
6. International Data Transfers
If your data is accessed or processed outside Morocco/UK, we ensure appropriate safeguards are in place to protect your personal information.
7. Cookies & Tracking
We use cookies and similar technologies such as Google Analytics and Meta Pixel to analyze site usage, improve functionality, and support marketing efforts. Users can manage cookies through browser settings. Essential cookies required for the website to function are always active.
8. User Rights
You have the right to: Access your personal data, Request correction of inaccurate data, Request deletion of your data, Withdraw consent at any time, Object to certain processing activities. Requests can be sent to [email protected]. We will respond according to applicable laws.
9. Data Security
We implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, or alteration.
10. Changes to Privacy Policy
We may update this Privacy Policy to reflect changes in practices or regulations. Users should review the website regularly for updates. Critical updates affecting active users will be communicated via email.
11. Contact
For privacy-related questions or requests, contact us at: [email protected]
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